Who is responsible for your data?
Our Privacy Notice applies to the personal data that Rep Gym Ltd collects and uses.
References in this Privacy Notice to “Rep Gym Ltd”, “we”, “us” or “our” means Rep Gyn Ltd (a company registered in Scotland to the address of 66/2 Linlithgow Road, Bo'ness, Eh51 0HX) . We control the ways your personal data are collected and the purposes for which your personal data are used and are therefore the “data controller” for the purposes of the GDPR 2018, UK Data Protection Act 1998 and any other applicable European data protection legislation.
Special categories of personal data
In the course of providing services to you, we may collect information that is considered “special categories of personal data” eg completion of a health questionnaire prior to a gym induction. We only collect this information where you have given your explicit consent, it is necessary to protect your vital interests, or you have deliberately made it public. If you do not allow us to process any special category personal data, this may mean we are unable to provide all or parts of the services you have requested from us.
Categories of data we collect
We may collect and process the following categories of information about you:
Your title, name and surname, and your contact details (email address and/or telephone number)
When you join our club
When you visit our club
When you request information about our services via email/call/website
When you are named contact for a supplier
Information about your health, if you have a medical condition that may affect your treatment or use of the club (please see “special categories of personal data” below for more information)
Your date of birth, company, postal address, photograph and bank details
When you join our club or change your details
Your site visits and CCTV*
When you visit our sites
Information about your transactions, including your payment card details
When you purchase Rep Gym Ltd products or services
The communications you exchange with us (for example, your emails, letters, calls, or logs of face to face interactions)
When you contact Rep Gym Ltd
Your posts and messages on social media directed Rep Gym Ltd
When you interact with us on social media
How and why we use your personal data
We may need to contact you by email, phone, letter and/or SMS for administrative, customer service or operational reasons, please be aware that these communications are not made for marketing purposes and as such, you will continue to receive them even if you choose not to receive marketing communications. Examples of these include; changes to pricing structure or unplanned club closures.
If you attempt to join online or make a booking, then you leave our website before this has been finalised, we may contact you in order to help you easily complete your transaction.
CCTV
Rep Gym Ltd have CCTV installed in public areas (not changing areas). Recordings are stored on a secure server for a maximum of 2 months for the purpose of security.
Security of your personal data
We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage to personal data.
As described in this Privacy Notice, we may in some instances disclose your personal data to third parties. Where Rep Gym Ltd discloses your personal data to a third party, we require them to have appropriate technical and organisational measures in place to protect your personal data; however in some instances we may be compelled by law to disclose your personal data to a third party, over which we have limited control.
Your rights
Your rights are as follows (noting that these rights don’t apply in all circumstances):
• The right to request access to your personal data and information about how we process it
• The right to rectification – we will correct your personal data if it’s inaccurate and complete any incomplete personal data. It is your responsibility to ensure that you submit true, accurate and complete information to us. You have the ability to change certain information via your online account (such as email and address).
• The right to erasure – you have the right to request that we delete personal data that we hold about you.
• The right to restrict processing
• The right to object to processing
Updates to our Privacy Notice
We may update this Privacy Notice to reflect changes to our information practices or in line with new legislation. We encourage you to periodically review the Privacy Notice on our website for the latest information on our privacy practices.